Shipping policy
Shipping Policy
Last updated: 16 May 2026
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
United Kingdom
- Standard Shipping (3–5 business days) — rates calculated at checkout
- Express Shipping (1–2 business days) — rates calculated at checkout
Europe
- Standard International Shipping (7–14 business days) — rates calculated at checkout
Rest of World
- Standard International Shipping (10–21 business days) — rates calculated at checkout
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. BUDO is not responsible for delays due to customs processing.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us within 7 days at phillipchapman100@yahoo.co.uk and we will do our best to resolve the issue promptly.
Contact For shipping enquiries, please contact us at phillipchapman100@yahoo.co.uk.